{"id":1006,"date":"2016-03-30T10:45:06","date_gmt":"2016-03-30T14:45:06","guid":{"rendered":"https:\/\/wp.thegeneralstore.com\/?p=1006"},"modified":"2023-06-01T15:54:09","modified_gmt":"2023-06-01T19:54:09","slug":"the-dreaded-161-error","status":"publish","type":"post","link":"https:\/\/wp.thegeneralstore.com\/?p=1006","title":{"rendered":"Tech Tip: The Dreaded 161 Error"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h1 id=\"tech-tip:-the-dreaded-161-erro\">Tech Tip: The Dreaded 161 Error<\/h1>\n<h2 id=\"simply-apply-your-actian-or-pe\">Simply Apply your Actian or Pervasive License Key<\/h2>\n<p>Your Actian\/Pervasive database software was shipped with at least one license key, called the base license key. The license key sticker is typically affixed to\u00a0the DVD case that your software was shipped in. \u00a0You can only run\u00a030 days\u00a0without a license key, then you will get the dreaded 161 error unless you apply the license key.<br \/>\nIf you cannot find your DVD case, contact you account manager, or General Store technical support to get your license key information.<br \/>\nAdditionally, if you are running the General Store on more than one workstation, you also received one or more user count increase keys (UCI licenses).<\/p>\n<ul>\n<li><em><strong>NOTE:<\/strong><\/em> Your actual database software may be named Pervasive if the PSQL version is 11 or an\u00a0earlier release. The product name changed to Actian with the release of PSQL version 12. If this is the case, you can follow the same steps below, simply substituting &#8220;Pervasive&#8221; for &#8220;Actian&#8221;.<\/li>\n<\/ul>\n<p>To apply the licenses, click Start, All Programs, Actian PSQL12, Utilities, PSQL License Administrator.<br \/>\nThen enter your base license key and click the Authorize button.<\/p>\n<p>You should get a screen showing a successful authorization..<\/p>\n<ul>\n<li><em><strong>NOTE<\/strong><\/em>: Base user key licenses come in 1, 3, and 5 user increments.<br \/>\nOnce the key has been applied and registered, you will see the product authorization notice showing the remaining authorizations available for this license (for example, if you have to replace the computer for any reason).<\/li>\n<\/ul>\n<p>Click OK, and enter any additional UCI licenses you may have.<\/p>\n<p>When all licenses have been applied, click Close to exit the utility.<br \/>\nThen give The General Store another try on the server first, and then any additional workstations.<\/p>\n<h2 id=\"if-you-are-running-on-a-networ\">If you are running on a network, and you still get the error on the workstations&#8230;<\/h2>\n<p>In rare cases on networked systems, you may still get the 161 error on the workstations after applying the licenses on the server. If\u00a0this is the case, you can connect \u00a0to the server license(s) on each workstation via the license administrator.<br \/>\nTo connect to the Actian licenses you authorized on the server, click Start, All Programs, Actian PSQL12, Utilities, PSQL License Administrator.<\/p>\n<p>Locate the machine name you wish to connect to and click ok.<\/p>\n<p>You will then see the server machine name listed. Click \u201cConnect\u201d. Once you see the authorized licenses listed, click \u201cClose\u201d.<\/p>\n<p>That\u2019s it. Repeat these steps on any other workstations on which you have installed Actian PSQL Workgroup.<\/p>\n<p>Need more help? Visit our <a href=\"http:\/\/www.tgshelp.com\" target=\"_blank\" rel=\"noopener noreferrer\">General Store Online Knowledge Base<\/a>\u00a0or <a href=\"https:\/\/wp.thegeneralstore.com\/support\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact tech support<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Tech Tip: The Dreaded 161 Error Simply Apply your Actian or Pervasive License Key Your Actian\/Pervasive database software was shipped with at least one license key, called the base license key. The license key sticker is typically affixed to\u00a0the DVD case that your software was shipped in. \u00a0You can only run\u00a030 days\u00a0without a license&hellip;<\/p>\n","protected":false},"author":2,"featured_media":2300,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-1006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips","category-15","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Dreaded 161 Error - Database License Issue- The General Store<\/title>\n<meta name=\"description\" content=\"You can only run\u00a030 days\u00a0without a license key, then you will get the dreaded 161 error unless you apply the license key.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp.thegeneralstore.com\/the-dreaded-161-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Dreaded 161 Error - 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